Child enrolls In a therapeutic wilderness program
Program initiates Clinical services for child and family
- An email with your insurance carrier’s HIPPA form granting OnPulse permission to represent you in all insurance matters.
Service cannot begin until:
1) The HIPPA form has been signed and returned
2) The child has graduated or been discharged from the Wilderness program
3) The clinical services invoice has been provided to OnPulse
Program completes clinical reports 30 days after services are rendered
Billing Assistant submits claims to your insurance carrier.
Updates regarding claim submission will be sent to you directly via e-mail from your Billing Assistant
Biweekly status checks begin at day 60 (a total of 30 days after claim submission)
All updates regarding processing will be sent to you directly via e-mail from your Billing Assistant.
Wilderness claims can take up to 90 days to process. If any part of the claim denies and requires reprocessing, it can take up to an additional 90 days.