OnPulse Response: Yes!
Here’s What We Did:
An OnPulse Billing Assistant reviewed the client’s insurance policy coverage. Then we obtained medical records and our billing experts created a proper bill for the services. Our billing team also created an insurance claim and submitted it to the insurance carrier on behalf of the client. The Billing Assistant was persistent and followed up on the status of the claim, providing updates to the client along the way. As a result, the claim was successfully processed and the client was reimbursed in accordance with their insurance coverage.